Tahitian Pearls, Tahitian Pearl Jewelry, South Sea Pearl Jewelry
Tahitian Pearls and Golden South Sea Pearls and White South Sea Pearls About of Our Pearls
45-Day Guarantee
Pearl Education
1-888-869-8889

Tahitian Pearls . biz since 2002
Shipping Information and Holiday Order Deadlines

Suggested Order Deadlines for Holiday Shipping:

Free Shipping Option Order Deadline: Please place your order by December 16 if you wish to receive it by December 24 using USPS free shipping (due to frequent delays during the busy holiday season). After December 16, you can certainly choose free shipping and we will send it by First Class mail (orders under $400) or Priority Mail (orders over $400). Shipping transit time is unpredictable before Christmas.

UPS 2 Day (Two Business Days) Shipping Deadline: Please place your order by December 22 at noon Eastern Time. Does not apply to items where order fulfilment time greater than one day is specified, like rings with ring sizing and certain tincup necklaces.

UPS Next Business Day: Please place your order by December 23 at noon Eastern Time. Does not apply to items where order fulfilment time greater than one day is specified, like rings with ring sizing and certain tincup necklaces.

• Please be aware that these are only suggestions and winter weather and/or holiday volume may delay your package, and we cannot be responsible for carrier delays.

Shipping Charges for shipments within U.S.A.:

• We are currently offering free USPS first class shipping on all orders, regardless of the order total! No guranteed delivery timeframe, but most shipments arrive within 5-7 days. Until Christmas, orders over $400 receive Priority Mail shipping as a complimentary upgrade.

• UPS 2 Business Day insured shipping is available for $15 per order regardless of the number or value of the items.

• UPS Next Business Day insured shipping is available for $25.

• UPS Next Day with Saturday delivery (Friday to Saturday shipping) or UPS Next Business Day with Saturday pick-up (Saturday for Monday) is available for $35.

• Insured USPS Express Mail is available for $22. Express mail includes Saturday delivery. Express mail is guaranteed next day delivery to many parts of the country. To check the guaranteed delivery date for a package sent to your area, follow this link and use zip code 92014 as the origin zip code and your zip code as the delivery zip:
http://webapps.usps.com/expressmailcommitments/landing.jsp

An additional $10 charge applies to UPS and Fedex shipments to Alaska and Hawaii (charged by UPS/Fedex).

Until December 22, all orders over $400 will receive a free upgrade to USPS Priority Mail Shipping.

SHIPPING TIME MUST BE ADDED TO THE TIME NEEDED TO FILL YOUR ORDER (typically one business day, unless otherwise noted on the product page or if ring sizing is selected).

Items purchased using free shipping option that are subsequently returned are refunded the merchandise value less a $7 fee.

Please read the Terms and Conditions section, as well as our return policy and the important shipping information below. By placing an order, you are agreeing with all of these terms and conditions.

‡ It is up to you, the customer, to determine whether UPS offers Saturday delivery to your area. Some areas are deemed "remote" by UPS and Saturday delivery is not offered.


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International shipping:

International buyers should contact us for a shipping quote, as not all carrier services are available to all countries. If you contact us for a shipping quote, please add customerservice@tahitianpearls.biz to your "trusted" or "allowed" contacts list. Otherwise you may not receive our email reply. We will ship internationally for actual USPS or FedEx cost, including insurance charges.  Customs duties are the responsibility of the buyer. Shipping costs typically range from $20 to $70, depending on the carrier. All prices on our website are in US dollars, as are international shipping cost estimates.
Sales tax: 

We do not collect sales tax for items shipped to addresses outside the state of California.
We collect 7.75% California state sales tax for items shipped to California addresses.

Important shipping notes, terms and conditions:
Most orders ship within one business day (M-F) of placing an order. If you require same-day shipping, please call us at 888-869-8889 to place you order so you can be sure that we can indeed ship your item same day. Please note that rings ordered in sizes other than "stock" require an additional 1-2 business days for our jeweler to perform the sizing step. Also, some items note a 2-3 day order fulfillment time on the product page under the product specifics (the section called "Status" will read "In stock, typically ships in 2-3 business days") . Sized rings are subject to a restocking fee and the sizing charge is also non-refundable.



We are a full service jeweler.
If you cannot find exactly
what you are looking for, please email us or call
toll-free 1-888-869-8889
and let us help.

If you choose UPS/Fedex/Express Mail shipping, please be aware that these carriers have exceptions to their delivery guarantees for weather-related delays, etc ("force majeur"). If there is a delay in the absence of force majeur, we will attempt to obtain a partial refund for you, but only USPS reliably gives refunds for failing to meet a delivery guarantee in the absence of force majeur.

If you select 2nd Day/ Next Day/ Express shipping it is your responsibility to make sure someone is there to sign for the package. Our shipments are always sent with insurance, and insured packages require signature upon delivery. UPS/Fedex deliver Monday-Friday; Saturday delivery is available for Next Day packages for a $10 additional charge. Saturday pickup of UPS/Fedex packages also requires an additional $10 charge (this is charged by the courier, not by us). Keep in mind that only standard delivery days (M-F) count toward the shipping time (e.g., 2nd Day packages shipped on Friday are delivered on Tuesday).

UPS/Fedex will make three attempts to deliver the package. If no one is there to receive the package on any of those three attempts, it will be held at the local UPS/Fedex facility for 5 days and you will need to pick it up there (you will receive a card with instructions). If you fail to receive the package during one of the delivery attempts, and if you fail to pick up the package at the local facility in the subsequent 5 days, the package will be shipped back to us at your expense. If we receive your package by return shipping because you were not available for delivery, you will be credited the amount of the original purchase less shipping cost to you and shipping cost back to us (two shipping charges), since the carrier will charge us for shipping the package in both directions.

Our standard shipping is by USPS first class insured mail. There is no guaranteed timeframe for delivery, although most packages are delivered within 7 working days. Signature is required for delivery, so if no one is there to receive the package, your mail carrier will leave you a postcard telling you where to pick up the package, or how to arrange for redelivery.

If you want us to send a shipment by UPS/Fedex with no signature required, please contact us to place your order. This is possible in some cases, but you need to be aware that there is no insurance, and loss of the package subsequent to UPS/Fedex pickup scan (scan of the package when we give it to a UPS/Fedex agent) is considered your loss and not subject to refund of merchandise price or Visa/Mastercard/Amex/Discover chargeback.

We reserve the right to upgrade the shipping method selected by a customer (for instance we may opt to send a package where the customer selected USPS first class shipping by UPS 2 Day instead). These upgrades are solely at our discretion and are free of charge of course!




Customer satisfaction is
our #1 goal! Read what
our satisfied customers
have to say on our
testimonials page and
check our return policy.

We are proud members
of the San Diego Better
Business Bureau and the
BBB Online Reliability Program. We are pleased to have earned an A+ rating from the BBB by adhering to the highest business ethics and having no complaints filed in the history of our business!
We are a full service jeweler. If you cannot find exactly what you are looking for, please email us or call toll-free 888-869-8889 and let us help.
Customer satisfaction is our #1 goal! Read what our satisfied customers have to say on our testimonials page and view our return policy here.
We are proud members of the San Diego Better Business Bureau and the BBB Online Reliability Program.



TahitianPearls.Biz 1-888-869-8889 toll free in US customerservice@tahitianpearls.biz
International dial 001-858-349-5088
Mailing Address: 2658 Del Mar Heights Rd. #252 Del Mar, CA 92014 (not a showroom)
©2004-2010 Reingold Imports Inc.